Encyclopedia o f Chicago
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User's Guide: Technical Help
User's Guide
Computer Workstation Requirements
Guidelines
Mac Help
Windows Help
Using the
Encyclopedia of Chicago
Beginning Your Exploration
Using Index Pages
Browsing Entry Pages
Viewing Historical Sources
Reading Bound Volumes
Exploring Rich Maps
Searching the Encyclopedia
Windows Help

Browser Help

Web Browser Requirements

To use the Electronic Encyclopedia of Chicago, you will need to have Firefox 1.0, Internet Explorer 5.0, or Netscape 6.0 (or higher) installed on your computer.

What version of Firefox, Internet Explorer, or Netscape do I have?

You may also determine the version of the browser you are currently using by clicking on "Help" in the menu and selecting "About".

How do I update my browser?

Both updates are free and available for download from the Web. Use the links below to find the latest version of the browser of your choice.

Firefox
Internet Explorer
Netscape

Screen Resolution Requirements

While the majority of the Encyclopedia's pages were designed for a resolution of 800 x 600, some pages are best viewed with a resolution of 1024 x 768 or greater. To determine resolution in Windows, right click on the desktop area and select "Properties." Select the "Settings" tab from the top of the window. Screen resolutions are displayed in the lower left-hand corner of the window. Please consult Windows help for more information.

Flash Help

Macromedia Flash™ Plug-In

The Flash plug-in is a free application that allows a web browser to play rich Internet content like motion graphics, video and sound. You will need the Flash 7.0 (or higher) plug-in to fully enjoy the Electronic Encyclopedia of Chicago.

How do I update to or install the latest version of the Flash plug-in?

The Flash plug-in is available for free from the Macromedia Web site. Click on the link below to go to the download page.

Download the Flash plug-in from the Macromedia website

QuickTime Help

QuickTime™ Plug-In

The QuickTime plug-in is a free application that allows a web browser to play rich Internet content like motion graphics, video and sound. You will need the QuickTime 5.0 (or higher) plug-in to fully enjoy the Electronic Encyclopedia of Chicago.

How do I update to or install the latest version of the QuickTime plug-in?

QuickTime plug-in is available for free from the Apple™ website. Click on the link below to go to the download page.

Download the QuickTime plug-in from the Apple website.

Real Help

RealVideo Plug-In

The Real plug-in is a free application that allows a web browser to play streaming video and sound. You will need the RealPlayer 10 (or higher) plug-in to fully enjoy the Electronic Encyclopedia of Chicago.

How do I update to or install the latest version of the RealPlayer plug-in?

RealPlayer is available for free from the RealNetworks™ website. Click on the link below to go to the download page.

Download the RealPlayer plug-in from the Real website.